Return and refund policy
1. 90-Day Money Back Guarantee
You may return your product within 90 days of receipt for a full refund — no questions asked.
2. Legal Withdrawal Right (EU/UK)
You also retain your minimum 14-day legal right of withdrawal.
3. Conditions for Returns
Items should be returned:
• With all accessories where possible
• In reasonable condition
Faulty items are always refundable or replaceable.
4. How to Request a Return
Contact us at:
support@relivebeauty.com
Phone: 00447848109569
We will provide instructions and return address.
5. Refunds
Refunds are processed to the original payment method once the return is received.
6. Exchanges
Available where stock permits.
7. Shipping Costs
Return shipping may be at the customer’s cost unless the product is defective.