Privacy policy
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or purchase from relivebeauty.com.
1. Data Controller
VERALYA LTD
Suite A
82 James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: support@relivebeauty.com
2. Data We Collect
We may collect the following personal data:
• Name
• Email address
• Billing and shipping address
• Order details
• Phone number
• Payment information (processed securely by Shopify/Payment processors)
• IP address and device information
• Cookies & usage data
We do not store full payment card details.
3. How We Use Your Data
We use your data to:
• Process and deliver your orders
• Communicate with you
• Provide customer support
• Prevent fraud
• Improve our services
• Comply with legal obligations
• Send marketing emails (only with consent)
4. Legal Basis (GDPR Articles 6 & 7)
Processing is based on:
• Performance of a contract
• Legal obligation
• Legitimate interest
• Consent
5. Cookies
We use cookies for:
• Website functionality
• Analytics
• Marketing and retargeting
• Improving user experience
You may disable cookies in your browser settings.
6. Data Sharing
We only share data with trusted partners necessary to operate our business, such as:
• Shopify
• Payment processors
• Shipping carriers
• Fraud prevention tools
• Professional advisors when required
We do not sell personal data.
7. International Transfers
Data may be processed outside the UK/EU but always under lawful safeguards such as:
• Adequacy Decisions
• Standard Contractual Clauses
8. Data Retention
We retain data only as long as necessary for:
• Legal & tax requirements
• Order & warranty purposes
• Customer support
9. Your Rights (GDPR Articles 12–23)
You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority
To exercise rights: support@relivebeauty.com
10. Security
We implement technical and organisational measures to protect your data.
11. Children
We do not knowingly collect data from persons under 16.
12. Updates
We may update this policy and will publish changes here.